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Design, Assessment, and Recommendations for Reporting Education Program Research and Development Costs and for Estimating Service Delivery Costs of Program Adopters.

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Cline, Charles H. – 1974

The study discusses the problem of reporting program development costs and estimating service delivery cost. One adequate system is described. Based on field investigations, that system is compared with those of the National Institute of Education (NIE) career education projects. Chapter two contains a discussion of cost related concepts and…

Descriptors: Career Education, Cost Effectiveness, Cost Estimates, Costs

A Technology of User Support, Part 3.

Horn, Richard – Data Training, 1987

Presents guidelines for creating a plan for a knowledge system that integrates training, documentation, and support activities for computer-using personnel in a business setting. Benefits of the system are described, including increased user productivity. (LRW)

Descriptors: Business Administration, Computer Assisted Instruction, Cost Effectiveness, Data Processing