Online programs are often viewed as a cost-efficient strategy for increasing revenue for shrinking university budgets but this may not be an accurate assessment. Responsibility Centered Management (RCM) is a budgeting model that is purported to increase efficient delivery of academic programs. As RCM budgeting models have been embraced, many…

The paper describes the procedure model AKUE, which aims at the improvement and assurance of quality and cost efficiency in the context of the introduction of e-learning and the development of digital learning material. AKUE divides the whole planning and implementation process into four different phases: analysis, conception, implementation, and…

At Oregon State University, an investigation into physical plant administration in response to complaints found significant problems with customer service. Adopting an approach called Total Quality Management, the staff identified and resolved problems, improved quality, and reduced cost. Administrators feel the principles could be applied in all…

Cooperative buying is a process developed to enable colleges and universities in specific geographic areas to block-book dates for an artist or attraction, resulting in lower costs to schools and more logical routing for artists. A seven-step procedure, beginning before the campus activities convention and continuing through contract completion…

A discussion of successful leadership in meetings looks at differing philosophies about the role of the group leader, the different roles assumed by group members, minimal responsibilities that the leader must fulfill, and specific suggestions for maintaining the group's interest during the meeting. (MSE)

A guide for using cooperative buying to block-book campus activities or attractions through a campus activities convention provides a step-by-step process and outlines some specific considerations, including forms, pricing, preparation for the conference, follow-up approaches, and hints for new users of the system. (MSE)

Principles of effective research administration originally written over a decade ago are revised to reflect the challenges of a new, technologically advanced, and rapidly changing climate. They now include establishing, communicating, and constantly evaluating the goals of research administration in conjunction with institutional partners;…

This evaluative report by the General Accounting Office (GAO) summarizes Department of Education actions made through April 1996 in response to 205 recommendations to improve the management of federal student financial aid programs. The report concludes that the Department had completed actions or had actions in progress or planned for 186 of the…

College alumni program professionals offer specific ways to make good use of limited resources in the areas of program planning, scheduling, time management, staff communication, use of technology, involvement of board members, use of volunteers and student workers, coordination with other campus programs, and staff motivation and appreciation…