In January of 1996, North Central College (Naperville, Illinois) turned on its campus-wide, PC-based network. A Technology Training Group (TTG) was created; this group focused on technology training for new staff hires, while also considering the ongoing needs of the current employees. Goals of the TTG included bringing new employees quickly up to…

This paper concerns the increasing number of employee counseling programs and the critical issues underlying their credibility. The history and current services of an employee counseling program at Citibank are briefly reviewed. The critical issues for credibility include: (1) a program appropriate to the structure and needs of the organization;…

The Prince George's County (Maryland) Public Schools and Prince George's Private Industry Council worked together to provide workplace literacy classes at worksites for employees of 10 different employers. Over 300 employees participated in classes in English as a second language or basic skills. Businesses in need of literacy and basic skills…

A survey of workers participating in a manufacturing plant workplace English-as-a-Second-Language (ESL) program resulted in these suggestions: schedule classes during the work day, with class time paid for, replace a cash incentive program; hold lessons in a meeting room, not cafeteria; and involve greater number of employees and employer in…

The aim of this practicum was to increase parent, child, and caregiver satisfaction with the university lab elementary school site's extended day care program through training of caregivers and development of appropriate activities. Two groups participated, one for preschoolers through first graders, the other for second through fifth graders.…

Increasingly, schools are beginning employee wellness programs, which encourage employees to make personal commitments to life-style changes that will increase their productivity and generally improve their health. This article provides an introduction to wellness programs, lists advantages, and tells how to start one and make it work. (DCS)

This book analyzes the response of employees at a southern hospital to a functional context literacy program. It uses ethnographic techniques, storytelling, and observations of workplace relations to illustrate how classism, racism, and sexism continue to be part of the workplace environment and how these factors contribute to employees'…