Action learning is often used as an element of leadership development programmes. The intention is to support classroom learning with an experiential thread which runs throughout the life of the programme. Action Learning Associates (ALA) has been working with an international organisation for three years to deliver the global "First Line…

Purpose: The purpose of this paper is to propose a training and development (T&D) evaluation model that includes new societal indicators, considering the growing demand to do so. Three complementary studies were done. Study I used a framework for T&D evaluation that includes societal impact in it. Study II investigated which levels of…

To understand how tensions caused by the multidisciplinary nature of executive coaching are perceived and overcome, this modified ethnographic study was conducted at an executive coaching program and leadership center at a prestigious European business school. This study is built on prolonged discussions on the role of psychology in executive…

Purpose: This paper aims to demonstrate how an institutional learning, teaching and assessment (LTA) strategy was developed and a "dynamic" strategy created in order to achieve the ongoing enhancement of the quality of the student learning experience. Developing LTA strategies that foster ongoing engagement and provide inspiration to…

This publication describes a meeting of the Association of Commonwealth Universities (ACU) and the Commonwealth Higher Education Support Scheme (CHESS) to design an agenda to facilitate the advancement of women administrators in Commonwealth universities, to further use of their skills in contributing to university development, and to increasing…

The image of the YMCA as a physical education club for boys is changing. Sydney's YMCA offers adult education programs for both daytime and evening groups with a wide range of course offerings. (MW)

In a recent experience in the Manitoba provincial government, an active, varied, and largely homegrown system-wide "open systems" approach for the design and delivery of staff development and training became operational in only 18 months. The development and implementation of the strategy and some significant results are recounted.…

A small group of training professionals within the John Lewis Partnership set up an action learning group about 2 years ago. The main aim was to explore the technique for our own learning and development. The timing and lifespan of the group reflected the generally strategic and long-term nature of our projects. One of these was to introduce…

A summary of the State Committee report on Finnish adult education outlines principles and guidelines on which planning for program development should be based. Nine topics include: objectives, concepts, policy aims, functional background, system evaluation, organizational development, pedagogic development, financial and social support, and…

This paper documents the development of community mental health (CMH) in New Zealand and makes comparisons with the United States. It is argued that the present New Zealand situation bears some similarity to that existing in the United States during the 1960's. The ideology of 'community mental health' is gaining popularity among professional and…

This book offers advice to facilitators and change agents who wish to build systems-level learning to create knowledge that can be used to gain a competitive advantage. Chapter 1 describes forces driving companies to build, sustain, and effectively use systems-level learning and presents and links a working definition of the learning organization…

This article employs organizational life cycle, organizational learning stages and group development stages literature to examine my experiences at the National College for School Leadership (NCSL) during its establishment phase. Support was found, and other foci suggested, for this literature. As well, future issues to be faced by the NCSL were…

The purpose of this paper is to give those who work in distance education a better awareness of the factors at work in developing nations and to help those whose profession is national development gain a fuller understanding of distance education. It begins with a discussion of the process of national development which focuses on the factors that…

Demonstrates how to develop, implement, and manage an institutional Web site, based on a project administered by the Ottawa General Hospital (OGH) library staff. Emphasizes that planning and organization are the most important skills needed to develop a Web site. A table outlines the OGH Web Site Work Plan. (AEF)

Describes an ongoing reengineering project at Yuan Ze University (Taiwan) that has brought about significant change by providing integrated information services to the campus community. Discusses the change process, obstacles encountered, and strategies used to overcome them. Obstacles to the change process were not predominantly technological,…