The Department of Education's (Education's) Office of Federal Student Aid (FSA) initiated the Next Gen program in 2017. Next Gen's purpose was to modernize the systems and processes that students, parents, borrowers, and school partners use to apply for, administer, and/or process federal student aid. This report examines: (1) the status of FSA's…

The aim of this research is to find a proposed vision for developing distance education programs in border schools in the Kingdom of Saudi Arabia, and to explore the reality of the proposed educational programs for developing distance education programs. In order to achieve the research objectives, the descriptive and analytical approach was used…

International Online Collaboration Competencies (IOCCs) are considered essential for global virtual teams, yet no consensus exists on what experts consider as IOCCs and which competencies are involved. To develop a framework to support higher education in designing learning tasks and evaluation instruments for the acquisition of IOCCs, a…

This study investigated the rate of success for IT projects using agile and standard project management methodologies. Any successful project requires use of project methodology. Specifically, large projects require formal project management methodologies or models, which establish a blueprint of processes and project planning activities. This…

This research focused on the challenges experienced when executing risk management activities for information technology projects. The lack of adequate knowledge management support of risk management activities has caused many project failures in the past. The research objective was to propose a conceptual framework of the Knowledge-Based Risk…

Broadband holds a critical position in the progress of economic and social indicators by connecting consumers, businesses and governments. South Korea has consistently been the global leader in broadband deployment since 1999. In the last ten years the Korean government has pursued several strategies for its broadband policy. The purpose of this…

One of the toughest challenges in an academic library systems office is how to manage and present the extensive selection of electronic resources from a variety of vendors. At York College of Pennsylvania, the authors participated in an admissions-driven web revision cycle and used a campus-provided CMS for 8 years. During this time, they tried…

Recent growth in offshore outsourcing of information systems (IS) services is accompanied by managing the offshore projects successfully. Much of the project failures can be attributed to geographic and organizational boundaries which create differences in culture, language, work patterns, and decision making processes among the offshore project…

Do we add that edgy urban novel to our teen collection? Should we initiate social networking? What about abandoning Dewey for a bookstore arrangement? Change is risky business, but librarians must be prepared to initiate change to best serve teens. YA (young adult) service innovators Linda W. Braun, Hillias J. Martin, and Connie Urquhart explain…

In early 2004, the Hilton Hotels Corporation (HHC) required that all of its hotels (both owned and franchised) install high-speed Internet access (HSIA) in all of their rooms by June 2004. This case focuses on how one of its franchise properties located on the northern gulf coast of Florida (the Hilton Sandestin Beach Golf Resort &…

The University of Washington (UW) adopted a dual-provider cloud-computing strategy, focusing initially on software as a service. The original project--to replace an obsolete alumni e-mail system--resulted in a cloud solution that soon grew to encompass the entire campus community. The policies and contract terms UW developed, focusing on…

Understanding the potential or need for ICT support in education within developing countries, requires an in-depth needs assessment to comprehend, elaborate and set the desired priorities of rural schools. A Needs Assessment was conducted as part of an on-going comprehensive evaluation process of an ICT for development project, the Siyakhula…

At Eastern Washington University, strong executive leadership in a planning process incorporating a microcomputer-based model has begun to enable integration of campus planning and budgeting. The computer model offers departmental planners a sophisticated tool for analyzing alternative strategies over a number of years. (MSE)

Issues surrounding the cost of Internet usage to individuals and institutions are addressed, including who currently pays for Internet use in colleges and universities, long-distance costs, how policy is set for institutional use, cost of transition to a larger system, and difficult issues to be faced in system expansion. (MSE)

A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…