Presents a case study of the Entrepreneurial Development and Assistance Program (EDAP) at the University of Pittsburgh (Johnstown, PA). Discusses the role of librarians and libraries; objectives of the workshop series; industry, client, and competitor information; and the development and conceptual framework of EDAP. (AEF)

The information division at Cornell University (New York) information resources division has determined that its traditional program development method is inadequate to meet the demographic, fiscal, and technological demands of the 1990s. It is changing its systems analysis and design procedures to deliver applications better, faster, and with…

Effects of question length and explicitness of directions (format) were examined for 97 university students answering open-ended consumer satisfaction questions at 9 health promotion workshops. Question format, but not length, was related to the usefulness of answers. Implications for use and construction of open-ended questions are discussed.…

The University of Minnesota's Integrated Information Center focused on both technical and organizational integration to bring coherence and unity to support and delivery of information services. After six years, while unexpected progress has been made with end users and technological issues have progressed well, organizational issues continue to…

Describes Saint Ignatius Loyola Academy, a middle school for poor youth from multicultural backgrounds in Baltimore. Relates how the mission and program of the academy were shaped and how students are selected. Describes the academy's academic, religious, and community service programs; the school's administration; and the Jesuit tradition. (MAB)

Discusses the accessibility of networked information services, i.e., NREN (National Research and Education Network), and suggests a focus on research in two particular areas to identify and meet the information needs of network users: (1) a conceptual description of the academic networked environment, particularly from a user perspective; and (2)…

Project TAPE (Technical Assistance for Postsecondary Education) was a two-year federal demonstration grant to provide technical assistance to personnel serving learning-disabled students in Illinois. The program involved training of support personnel, development and implementation of Specific Intervention Strategy modules, and a system of state…

Describes the evolution, implementation, maintenance, and evaluation of comprehensive school-based mental health services in the Dallas, Texas public schools. A collaboration between mental health services, other health services, and the schools established 10 Youth and Family Centers to serve local schools. Benefits and challenges to coordinated…

Contends that the corporate literature on customer service is significantly applicable to academic libraries, and chronicles the development, implementation, and evaluation of a customer pledge at the Wright State University Libraries in Dayton, Ohio. The text of the fall 1995 version of the service pledge is appended. (BEW)

This article describes Options for Justice, an agency that provides education and training to professionals and direct services to offenders with developmental disabilities. Recommendations for developing and implementing similar programs are offered. Areas addressed include assessing need, funding, selection of program services, staffing, the…

This article provides an overview of an after school program one school implemented that included gifted middle school students as peer tutors for those who needed additional outside help and support. The development, design, objectives, and positive outcomes of the Homework Helpers program are described. (Contains references.) (CR)

Concerns about health care costs and quality are focusing increasing attention on physicians and their continuing medical education (CME). These concerns have produced several calls for "a new definition," "a new vision," "repositioning," "reinventing," and "transforming" CME. However, differences in conceptualizations and vocabularies have…

Library involvement with Campus Reading Experiences (CRE) at two community colleges and two 4-year institutions are described. Each chosen case study reflects a strong library presence in institutional level program planning and instructional development for deeper student learning related to the CRE. In particular, the case studies highlight the…

Supervisors from 40 community agencies working with a university-based service-learning program were interviewed regarding the extent of their input in service-learning program planning and implementation "(Agency Voice), Interpersonal Relations" with service-learning students, "Perceived Benefit" of the service-learning…

Johnson C. Smith University, one of the nation's oldest historically Black colleges and universities, has a peer education program known as Students with a Realistic Mission (SWARM). SWARM's primary focus is on HIV/AIDS, other sexually transmitted disease prevention, alcohol education, and other drug awareness. During the spring 2000 semester, we…