This handbook capsulizes the many steps in developing, implementing, and evaluating a workplace literacy program, and is written from the perspectives of both the educator and the employer. The handbook has been written for business leaders and for adult basic education and English-as-a-Second-Language (ESL) educators. While the suggestions in the…

This bibliography lists projects, products, learning materials, and other items of interest found in the Literacy Resource Collection in the Human Resource Development Canada Library. Most of the material is available for loan; contact information is provided. The preface appears in both English and French. The 164 materials consist of both…

Cuyahoga Community College's (CCC) Unified Technologies Center (UTC) collaborated with three Cleveland area manufacturing companies in a workplace literacy project. The project provided job-related mathematics and communications programs for 302 employees who needed basic skills upgrading to improve their job performance. The project…

This publication consists of four volumes of the evaluation report for a project to provide workplace basic skills education for employees in seven manufacturing companies in New York in partnership with five education agencies. Volume I: "Executive Summary" provides an overview of the evaluation results. Volume II: "Program Goals…

A workplace literacy demonstration project was implemented through a partnership among the Michigan Department of Education, Michigan Institute for Adult Learning and Literacy, and the United Auto Workers/General Motors (UAW/GM) Human Resource Center. Competency-based, job-related foundation skills training was provided for 400 employees, and…

Upward mobility programs in the service sector for low-skilled, economically disadvantaged, and dislocated or displaced workers promote employment security, career development, and productivity. Two basic types of upward mobility programs are basic and job-specific skills training. Although 60-80 percent of all employer-sponsored formal training…

A workplace literacy partnership program model was demonstrated at four Chrysler plants in Indiana. Objectives were to improve workers' individual skills, enhance personal productivity, and increase work force job security and plant competitiveness. During the 3-month start-up phase, project staff worked with management and labor representatives…

The Ohio State University, Inland Fisher Guide Division of General Motors, and United Auto Workers Local 969 formed a collaborative partnership in 1990 to train employees whose inadequate literacy skills made them unable to respond to the requirements of "synchronous manufacturing" (or "just in time" production). One of the…

In 1989, Valmont Industries, a global manufacturer of steel lighting poles, center pivot irrigation systems, and other technologies and Metropolitan Community College began to work closely to address the basic skills training needs of Valmont workers. This partnership provided a unique educational opportunity for both Valmont employees and the…

Anodizing, Inc., Teamsters Local 162, and Mt. Hood Community College (Oregon) developed a workplace literacy program for workers at Anodizing. These workers did not have the basic skill competencies to benefit from company training efforts in statistical process control and quality assurance and were not able to advance to lead and supervisory…

An 8-week English in the Workplace course was conducted by Portland Community College (Oregon) at Leupold & Stevens, Inc. for workers with limited English proficiency (LEP). The curriculum for English as a Second Language focused on job-related support skills and not primary job skills, since job performance was not a concern. Objectives were…

A project developed a model curriculum to be delivered by computer-based instruction to teach the required literacy skills for entry workers in the health insurance industry. Literacy task analyses were performed for the targeted jobs and then validated with focus groups. The job tasks and related basic skills were divided into modules. The job…

Workplace literacy projects were established at Warn Industries, a winch and hubcap maker, and Oregon Cutting Systems (OCS), a producer of cutting edges supplying the timber industry by Clackamas Community College (Oregon). At Warn, project staff developed functional context materials, delivered instruction to a math class, and implemented a basic…

Leupold & Stevens, Inc. and Portland Community College (Oregon) cooperated in offering special math instruction as part of a workplace literacy project. A needs assessment indicated a problem in basic math skills such as simple calculations on a calculator and decimals, which were used on blueprints. Operators, set-up workers, and lead workers…

Interviews with managers and other staff were used to assess the communication and language development needs of limited-English-proficient (LEP) workers at Lattice Works of Oregon (LWO) Corporation. Task analysis was used by Portland Community College (Portland) to develop a curriculum for twice-weekly classes held before or after shift changes.…