Discusses the need to shift from the old models for organizational development to the new methods of quality management and continuous improvement, visions and visioning, and strategic planning, despite inappropriate criticisms they receive. (AEF)

Presents brief case histories of the evolution and current status of two communication programs. Recommends 10 factors to consider in planning for the evolution and development of communication programs. (KEH)

The general structure of the human resource planning function in organizations and the responsibilities at each level of management are discussed. A framework for constructing and implementing a human resource planning system is outlined, and several approaches for human resource forecasting are examined. (MSE)

An early proponent of university development of community outreach partnership centers (COPCs) outlines his philosophy and encourages institutions to establish and nurture such programs, both for the public good and to promote positive change within the university. (MSE)

Presents techniques for developing a communication plan, or awareness plan, for education and corporate change programs. Discusses three basic components: message definition, audience definition, and the event plan. Addresses communicating for cultural change; communicating for management support; and communication influence on system design.…

Presents results of research focusing on identifying "certification best practices" to provide a framework for business managers and certification practitioners. Describes a 10-step process for evaluating certification programs that takes into consideration four perspectives: audience, learning, business, and financial. (AEF)

This paper provides information on child care needs, existing services, and special topics related to child care in Dane County, Wisconsin. Section I describes and compares needs and services; indicates locations of current full-day services; and offers specific recommendations for expanding child care. Section II concerns cost and affordability…

Networking is a process for tapping and developing energy to address a need in a more responsive fashion. Most networks are informal and invisible, but they are real nevertheless. A new person or organization changes relationships in the network. Understanding the types of network organization enables one to systematically gain access. There are…

This booklet represents a summary of a regional conference and is designed to serve as an introductory discussion of the use of the competency based education concept in general undergraduate programs. Emphasis is placed on essential conditions of competency, current factors affecting higher education, the scope and variety in competency-based…

Presents a management training workshop/program design (based on organization development principles) which is applicable to a wide range of organizations and different organizational levels. (EM)

After discussing three major trends which have significantly altered the position of a secretary in a company or corporation, the author presents guidelines and other information to assist a company in planning either to initiate or upgrade a secretarial training program. (TA)

This book is a how-to manual on creating an alumni relations program, including starting an alumni association. Brief sections address the following topics: defining purpose, launching the organization, establishing a membership policy, establishing a budget, writing a mission statement, creating a long-range plan, working with the development…

Examines the development and activities of the National Institute for Staff and Organizational Development. Discusses four tenets for staff development initiatives: build credibility through face-to-face encounters; supplement personal encounters by a regular flow of information; build an internal staff development network; and encourage…

Describes a self-evaluative and self-sustaining management development program which has resulted in great savings, operations improvements, and organizational change in a very conservative organization. (JEG)

Summarizes practical advice gleaned from setting up a "corporate university." Provides tips for corporate developmental program efforts. (LAS)