In the summer of 2013, staff in the Access Services unit of an academic library began a cross-training and collaboration project in an effort to provide continued library service to the campus community. The cross-training was established in an attempt to address a shortage of staff as a result of budget cuts. The cross-training resulted in the…

Finding ways to move knowledge-to-impact is a key priority for research funding agencies, universities, and academics. However, academic engagement with the broader community is not without tensions and challenges, including arriving at mutual benefit and relevance, and addressing power dynamics and often incompatible communication practices. This…

The COVID-19 global pandemic has shaken the status quo including the way university counseling and assessment centers provide training to graduate students and psychological services to the community. The pandemic brought high levels of uncertainty and contradictory telehealth guidelines across organizations. Guidelines related to telehealth…

This descriptive qualitative study provides a greater understanding about the approaches, challenges, and strategies associated with developing and sustaining affinity programs for Black collegiate women in higher education. Using a conceptual framework based on the theories of program planning and intersectionality, this paper offers in-depth…

The purpose of this grounded theory study was to develop a model for a career development program for entry-level student affairs (SA) women professionals based on the lived experiences of current mid-level SA professionals and senior-level SA professionals. As new women professionals pursue their careers in SA, they must navigate many barriers…

Introduction: Health and social service providers have limited expertise with regard to assessing and treating psychiatric disorders in adults with intellectual and developmental disabilities. The aim of this study was to describe the development and pilot evaluation of a virtual capacity-building program (Project ECHO) focused on supporting the…

Public school systems across the U.S. have made major investments in tutoring to support students' academic recovery in the wake of the COVID-19 pandemic. We evaluate a large urban district's efforts to design, implement, and scale a district-operated, standards-based tutoring program across three years. We draw on extensive interviews and survey…

Background: School reforms requiring collaborations spanning multiple sectors are increasing in prevalence, but extant research has primarily focused only upon cross-sector partnerships involving education and social services. College and career readiness (CCR) reforms, such as the one highlighted in this study, are also often intrinsically…

This study investigates how co-curricular programming in universities can demonstrate and communicate impact in new ways. The Association of College and Research Libraries report "Academic Library Impact: Improving Practice and Essential Areas to Research" provides a framework to better understand how co-curricular programming…

This study was developed to provide a possible solution to the problems and difficulties encountered by the office of student affairs in a secondary high school in the Province of Nueva Ecija, Philippines. It covers the management and organization of student records and the effective delivery of information through Short Message Service (SMS)…

Current higher education policies require universities to prepare students for integration into an ever-changing society where knowledge and hard skills rapidly become obsolete. Soft skills are the new alphabets of the 21st century. Service-learning is a pedagogical approach that has positive effects on soft skills development. What about its…

This article explores microprocesses and transactions during 7 months of collaboration for sustainable food education involving two teachers of home economics and a school food manager in a Finnish secondary school. Data sources included interviews and multi-professional meetings, the professional reflections of participants and a researcher's…

In this article we describe how an advance care planning (ACP) program was developed, implemented, and evaluated. Our aim was to improve ACP in palliative care for people with intellectual disability (ID). The program was based on 10 competencies needed for ACP and was developed in a co-design process with people with ID, relatives, and…

In this article, the author discusses how relationships are central in enacting an Ethnic Studies pedagogy in the role of a student affairs administrator charged with the development and implementation of Asian American and Pacific Islander (AA&PI) Student Services-Asian American and Pacific Islander Retention and Education (ASPIRE), the first…

There is growing recognition of the importance of addressing the mental health needs of young people attending university. Anonymous, scalable, and evidence-based online interventions can help to reduce burden on university services and increase access to care for marginalised or disconnected students. This paper reports the participatory design…