This guide raises and discusses questions to guide workplace literacy. The historic context for this handbook is the progress of Project REACH from its inception in 1986 to the present. An introduction considers how an workplace literacy. An introduction considers how an organization's history affects program decisions. Chapter 1 looks at…

This guide, which is intended for project directors, coordinators, and other professional staff involved in developing and delivering workplace education programs, explains the workplace education evaluation process, the main approaches to evaluation, and considerations in selecting appropriate evaluation instruments. Discussed first are the…

The Attleboro (Massachusetts) Workplace Education Program, a partnership of four area companies and Bristol Community College, is intended to provide workers with education that will improve the quality of their lives and their work. Housed in a corporate office building in the Attleboro Industrial Park, the program offers classes in English as a…

This interview guide can be used to determine whether a workplace literacy provider has the skills to develop and deliver a successful workplace literacy program that will meet the needs of a business and build the productive capacity of its employees. It can be used to assess the capabilities of a wide variety of literacy providers, including…

This product checklist can be used to determine whether a particular workplace literacy product (such as a series of instructional workbooks, curriculum guides, or computerized instructional systems), follows best practice and will meet the needs of a particular business firm and build the productive capacity of its employees. The checklist was…

This document consists of two publications that were developed to help employees of a health system's department of food and nutrition improve their department's documentation. Included in the first publication, "Improving Department Documentation," are the following: a self-assessment designed to help employees rate their skills in completing…

This guide describes a collaborative approach to high quality and relevant evaluation of a workplace basic skills program that can be carried out as part of normal program operations. It is designed for use by educators, union representatives, managers, supervisors, participating employees, and funders. The guide is organized into five phases. In…

An evaluation of the fifth cycle of operation of the Massachusetts Workplace Education Initiative had several purposes: (1) to identify the indicators of quality in workplace education; (2) to begin to design an evaluation system for each program; and (3) to assess the indicators of quality for workplace education programs against the national…

This handbook provides a broad overview of the stages and activities to be undertaken to establish workplace learning (WPL) programs. It is designed to lead WPL service providers and employers through the process of developing a WPL program. Each chapter begins by stating the purpose and the outcomes expected upon completion. Throughout the manual…

This issue contains five articles about assessment in adult literacy programs. The first article, "Living Literacy: Rethinking Adult Learner Assessment" (Susan L. Lytle), focuses on developing alternative forms of assessment such as literacy portfolios to identify changes in four dimensions of adult literacy over the course of literacy…

A 10-week course called "Communiclearsory" Training was developed to improve the written and oral communications skills of supervisors/foremen in the manufacturing trades. A total of 39 selected supervisors from 2 manufacturing industries in Schuylkill County, Pennsylvania, were assessed by using the Test of Adult Basic Education (TABE)…

Originally designed to serve 400 employees, the Mott Community College (MCC) Workplace Literacy Project provided instruction in basic workplace skills to 566 employees from 20 companies. The cost was 2 percent lower than projected. All participants were assessed and counseled on the basis of the assessment tests. Individualized training plans were…

This report analyzes recent English-language research on basic skills in the workplace. Part A, a thematic guide to the field, includes detailed references to publications listed in Part B. Section A1 indicates the scope. It defines basic skills and underlines the importance of other terms, especially key skills, information and communications…

Mercer County Community College (New Jersey) and six small businesses used federal grant money to develop a model program of workplace literacy that would assist 600 adult workers with inadequate basic skills in performing their jobs. In analyzing the overall skills of the work force, the literacy audit identified these basic skills/literacy…

A project promoted job literacy skills, improved worker productivity, and completed job-related literacy training covering the three phases of textile manufacturing. It created successful job-related training programs for greige mill and finishing plant employees through the following methods: conducting task analyses, modifying and creating…