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From Passive to Proactive: Understanding and Improving the Borrower Experience with Online Student Loan Exit Counseling. Research Report
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Fernandez, Chris – TG (Texas Guaranteed Student Loan Corporation), 2015
Legally mandated student loan exit counseling attempts to prepare borrowers of federal student loans for the repayment process; yet, researchers hypothesized that the online modules most borrowers use for this purpose have significant shortcomings. This report (the second in a series of five from TG Research) describes a study in which researchers…
Descriptors: Federal Legislation, Student Financial Aid, Student Loan Programs, Online Courses
A Time to Every Purpose: Understanding and Improving the Borrower Experience with Online Student Loan Entrance Counseling. Research Report
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Fernandez, Chris – TG (Texas Guaranteed Student Loan Corporation), 2015
Legally mandated student loan entrance counseling attempts to prepare first-time borrowers of federal student loans for this challenge; yet, researchers hypothesized that the online modules most borrowers use for this purpose have significant shortcomings. This report (the third in a series of five from TG Research) describes a study in which…
Descriptors: Student Financial Aid, Student Loan Programs, School Counseling, Federal Aid