An evaluation model for workplace literacy programs was developed and applied at two industrial plants. Development of the model included a literature review and consultation with plant managers. The model included interviews, questionnaires, Cloze tests, class observation, plant-gathered productivity indexes, and supervisor ratings. The…

Research has shown that an effective assessment of workplace literacy programs requires both formative and summative evaluations. Workplace literacy program impact is best measured using a mixture of standard assessment tests and custom-designed instruments. A broader conception of adult literacy learning can be assessed by using interviews and…

Noting that the popular press and other media have purveyed much information and misinformation about the status of adult literacy in the United States, this paper focuses upon what is known about literacy levels and gives special attention to changes in literacy demands and to what is currently being done to meet those demands. The first section…

This handbook documents the comprehensive evaluation and training system that is being used with Indiana's adult basic education programs. It consists of a set of instruments to assess the effectiveness of ABE programs and a series of workshops to train program providers to carry out the evaluation. Two introductory sections contain a guide to the…

The research on workplace literacy programs during the past two decades has revealed a great deal about the requisites for successful workplace literacy programs. The following have been identified as characteristics of effective workplace literacy programs: active involvement by all project partners; employee involvement in the early stages of…

Six workplace literacy programs were evaluated for impact upon learners, learners' families, and learners' productivity. Site 1 was an automotive plant where learners were involved in technical preparation, the General Educational Development program, and English as a Second Language (ESL). Site 2 was a wood-processing plant with a communication…

This two-part document reports the results of a literature review of workplace literacy program evaluation and then details a study of two current workplace literacy programs. The five chapters of the first part summarize findings on what is known about workplace literacy programs, methods for evaluating workplace literacy programs, assessing…

A review of current research on workplace literacy programs reveals few programs reporting rigorous evaluations. Assessments are often limited to the completion of questionnaires, surveys of program participants, and anecdotal reports of effectiveness. Occasionally, a standardized reading test provides an indication of learner gains. Only a few…

A general increase in the demand for workplace basic skills mirrors the general increase in societal basic skills demands. As a result, many adults are participating in second-chance basic skills education. Second-chance basic skills programs are offered by a wide variety of providers, but populations actually served by programs rarely amount to…