This study examined the impact of a newly created Academic Advising Professional Development (AAPD) online program focused on the three major components of the "Concept of Academic Advising" for new and experienced advisors. The four-unit training, created in Blackboard, was designed to educate advisors on the meaning and application of…

As the largest sector of higher education in the US, community colleges serve a critical role in helping many students pursue and achieve their educational goals. Most community college districts are led by a team that includes a governing board of trustees and a lead administrator (often called a superintendent, president, or chancellor) who…

This phenomenological study described the experiences of student military veterans in a community college with physical and psychological health needs. Each participant enrolled in the community college by utilizing the benefits of the post-9/11 GI Bill and transitioned from active duty to civilian life. More than 40,000 programs in the United…

California community colleges have a completion crisis problem, with over 70% of students failing to graduate. This study was conducted to identify effective support services in the Extended Opportunity Programs and Services (EOPS) program, which serves marginalized community college students. This EOPS program study surveyed almost 2,000 EOPS…

Short-cycle higher education programs (SCPs) can play a central role in skill development and higher education expansion, yet their quality varies greatly within and among countries. In this paper we explore the relationship between programs' practices and inputs (quality determinants) and student academic and labor market outcomes. We design and…

CUNY ASAP is a three-year program offering comprehensive student support, financial aid, and structured pathways. The program has served over 100,000 students since 2007 and been replicated across seven states. ASAP's primary goal is to increase the completion of college associate degrees. Specifically, the comprehensive intervention is expected…

In this study I deployed quasi-experimental methods to explore enrollment responses to a unique statewide college promise program for adult students attending college within the two-year public postsecondary education sector in Tennessee. State policymakers implemented Tennessee Reconnect in 2018 to encourage adult students without a college…

In 2019, MDRC launched the Scaling Up College Completion Efforts for Student Success (SUCCESS) project to improve college completion rates for traditionally underserved students, such as students from low-income backgrounds and students of color, at community and broad-access colleges (those that have open or minimally selective admissions…

Background: Promise programs are place-based financial aid awards that seek to promote postsecondary attainment by covering all or nearly all college tuition costs. In 2015 Oregon became the second state in the country after Tennessee to implement a statewide promise program (Higher Education Coordinating Commission [HECC], 2020). Oregon Promise…

In community colleges in the United States, graduation rates remain frustratingly low. Students face many challenges, including the financial costs of attending college; the demands of school, work, and family; complex institutional systems; underfunded student support services; and insufficient preparation for college-level work. To address these…

Purpose: Unless higher education institutions ensure that first-rate academic programme offerings are supported with the provision of high-quality services, student satisfaction, retention, enrolment and ultimately, viability of the institutions will be adversely affected (Canic and McCarthy, 2000). The purpose of this paper is to evaluate the…

College student retention literature has traditionally focused on the residential university setting. Likewise, research on student service programs and intervention designed to increase persistence and completion have also focused on the four-year residential university. Limited research has been focused on students who are pursuing career…

In 2018, the Honor Society (pseudonym) developed an online, self-paced training module for chapter sponsors to help them coach community college students during the collaborative learning project process. The collaborative learning project is one of the principal ways the Honor Society fulfills its mission to provide opportunities to college…

Since the inception of the guided pathways model in 2015, most related research has focused on the interconnecting processes and practices that lead to student persistence and completion. While the processes and practices are the basis of the model, scholars acknowledge that the model's human capital and change management components are just as…

Two-year community college (CC) students face many barriers for recruitment and retention into Science, Technology, Engineering, and Math (STEM) fields and vertical transfer to 4-year universities (4YUs). Experiential learning, mentoring, and cohort building are effective mechanisms for increasing STEM recruitment and retention, and close…