Recruiting quality teachers is a top priority for school districts across the country. However, recent research demonstrates that an even greater challenge facing schools is retaining newly recruited teachers, particularly in urban school settings. This article analyzes the effects of two key components of many formal induction programs--mentoring…

Workload has been found to be a major course-related factor that affects student dropout rates. A heavy workload combined with a lack of time can create problems for students with courses that, by their very nature, require extensive work outside of class time. One such course is the second-semester programming course at Illinois State University…

"Nobody wants to get one. Nobody wants to give one." The problem was that the supervisors and managers of the Rehabilitation Institute of Chicago (RIC) did not know how to use the Institute's new performance management system and had not been trained on how to prepare and deliver effective performance appraisals. The problem further…

The University of Illinois at Urbana-Champaign (UIUC) Library participated in the statewide conversion to a new integrated library system in the summer of 2002. Prior to the system's implementation, various local and statewide committees coordinated efforts to train their staffs so as to ensure a seamless transition. This case study analyzes, in…