Current higher education policies require universities to prepare students for integration into an ever-changing society where knowledge and hard skills rapidly become obsolete. Soft skills are the new alphabets of the 21st century. Service-learning is a pedagogical approach that has positive effects on soft skills development. What about its…

This article describes a service-learning program developed at the University of Verona, Italy. This community service research learning (CSRL) program involves preservice and in-service teachers and incorporates learning, community service, and research. We detail the program's theoretical basis and then present the results of a research project…