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Quality in Student Financial Aid Programs. A New Approach.

Fecso, Ronald S., Ed. – 1993

This report of the Panel on Quality Improvement in Student Financial Aid Programs examines the quality control of federal student financial aid programs covered by Title IV of the Higher Education Act of 1965 and offers recommendations calling for sweeping revisions of the present system. The report explores: (1) the quality control practices…

Descriptors: Change Strategies, Federal Aid, Federal Programs, Higher Education

ISO 9000 and Malcolm Baldrige: In Training and Education. A Practical Application Guide.

Russo, C. W. Russ – 1995

This book is addressed to educators and work-place trainers interested in applying the Malcolm Baldrige award criteria and/or the International Organization for Standardization (ISO) 9000 training guidelines for program improvement. An initial section compares and contrasts the ISO standards and the Malcolm Baldrige National Quality Award…

Descriptors: Audits (Verification), Higher Education, Institutes (Training Programs), Management Teams