Directed at persons who are not experts in program evaluation or workplace literacy, this handbook provides various options and processes that can be used for formal evaluation of workplace literacy programs. The handbook is organized in six sections. An introductory section acknowledges the weaknesses of any evaluation attempt. In the second…

From 1995-1998, 12 of the 79 organizations funded by Canada's National Literacy Secretariat (NLS) conducted approximately 40 workplace literacy pilot projects across Canada. Those projects were reviewed to determine their effectiveness in increasing the number and quality of Canadian workplace literacy programs. Information for the review was…

Workplace literacy and basic skills may be defined as skills needed by employees at work: reading, writing, math, and problem solving. Workplace literacy and skill requirements are based on the needs of each workplace and its workers. These skills are important because the work force needs to be highly skilled and adaptable to compete in a global…