This paper presents the results of an investigation into the attitudes of School Administrators to the relationship between formal school registration and school improvement. It concerns a mandatory inspection-type registration process for all Non-Government Schools in Western Australia. Part of the aim of this registration process was to help…

The primary purpose of the study was to identify successful electronic and manufacturing engineering programs at two-year colleges that Northeast Community College (a pseudonym) programs can be benched marked against. The project examined two-year college programs for increased enrollment and the number of graduates for the academic years 2000 to…

The author presents testimony on the value of process indicators--i.e., measures of the services the education system is actually providing--for improving educational governance. He states that the case in favor of process indicators can be summarized in terms of three propositions. First, information about system performance is critical for…

In the 1990s, federal education legislation and policies have encouraged state and local efforts in educational reform and placed a new emphasis on education for and about work. These initiatives have engaged the active participation of a broad range of partners and have spurred a variety of locally customized programs and practices. Nationally,…

The Skills Standards Projects have provided further emphasis on the need for benchmarking U.S. vocational-technical education (VTE) against international competition. Benchmarking is an ongoing systematic process designed to identify, as quantitatively as possible, those practices that produce world class performance. Metrics are those things that…

This British Library Research and Development Department study assesses current activities and attitudes toward quality management in library and information services (LIS) in the academic sector as well as the commercial/industrial sector. Definitions and types of benchmarking are described, and the relevance of benchmarking to LIS is evaluated.…

The utility of a quasi-experimental evaluation design for estimating benefits derived from a program to match job-seekers to openings listed by employers was examined in three studies of Job Service referrals and placements in Washington and Oregon. Data examined included a mail survey of a sample of 587 Washington residents referred to job…

This document contains three papers from a symposium on designing effective human resource development (HRD) programs that was conducted as part of a conference on HRD. "Leveraging System Factors for Increased Training Effectiveness" (David Ripley) is a conceptual paper that critiques current training design models and the lack of…