This introductory article describes current research on student loans in developing countries and concludes that student loans in these countries are feasible, can promote wider cost sharing, and can help to generate additional resources for higher education but only if loan programs are well designed and efficiently managed. (Author/DB)

This case study describes why the University of Wolverhampton (England) decided to adopt the Total Quality Management approach to institutional administration, then to develop a quality assurance system to conform to an international quality standard. It chronicles two phases of program development/implementation and assesses successes and…