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Wentling, Rose Mary; Palma-Rivas, Nilda – International Journal of Training and Development, 1999
Interviews with 12 diversity experts uncovered components of effective diversity training programs: management commitment and support, inclusion in strategic planning, attention to specific organizational needs, qualified trainers, mandatory attendance, inclusiveness, trust and confidentiality, accountability, and clearly focused evaluation. (SK)
Descriptors: Corporate Education, Diversity (Institutional), Program Effectiveness, Training Methods