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Guidelines | 1 |
Models | 1 |
Program Effectiveness | 1 |
Quality Control | 1 |
World Wide Web | 1 |
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Internet Research | 1 |
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Day, Abby | 1 |
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Day, Abby – Internet Research, 1997
Anecdotal evidence about Web site effectiveness can be colorful but is not useful in structuring and managing a site. This article examines elements of Web quality (identifying customers, articulating purpose, providing relevant content, creating coherent structure, crafting housestyle, providing relevant action points, delivering promises) and…
Descriptors: Guidelines, Models, Program Effectiveness, Quality Control