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Download full textManalo, Emmanuel, Ed.; Marshall, Jenny, Ed.; Fraser, Cath, Ed. – Online Submission, 2010
This report comprises summations and brief case descriptions of some of the effective programmes and other support mechanisms that New Zealand Tertiary Learning Advisors (TLAs) provide for students in universities, polytechnics, institutes of technology, and other tertiary institutions. The programmes demonstrate tangible impact on student…
Descriptors: Foreign Countries, Management Systems, Personal Narratives, School Holding Power
Choudhry, Amtul Hafeez; Gujjar, Aijaz Ahmed; Hafeez, Muhammad Rashid – Online Submission, 2008
This paper attempts to compare the availability, quality, similarities and differences of student support services in Allama Iqbal Open University (AIOU) and United Kingdom Open University (UKOU) and also to identify and enlist the deficiencies that AIOU students are facing in the student support services. The study found out that student support…
Descriptors: Open Universities, Distance Education, Foreign Countries, Comparative Analysis
Erdil, Kutlay M. – Online Submission, 2007
This paper investigates the relationship between quality of support services in online education and the level of satisfaction of e-learners with these services. Case study was employed to measure University of Surrey's virtual MBA students' satisfaction with course facilitator, personal tutor and help desk functions designed for online education.…
Descriptors: Student Personnel Services, Online Courses, Computer Uses in Education, Web Based Instruction
Frederick, Beth, Ed. – Online Submission, 2010
The NEAIR 2010 Conference Proceedings is a compilation of papers presented at the Saratoga Springs, New York conference. Papers in this document include: (1) Collaboration Between Student Affairs and Institutional Research: A Model for the Successful Assessment of Students' College Experience (Michael N. Christakis and Joel D. Bloom); (2) Direct…
Descriptors: Institutional Research, Student Personnel Services, Cooperation, College Students
