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Brown, Mark G. – Performance and Instruction, 1987
Outlines a 10-step process for designing performance improvement systems which is intended to reduce time spent on the project, to assure client approval, and to assure management support. Client participation with the consultant throughout the process is stressed as the key to success. (LRW)
Descriptors: Administration, Guidelines, Improvement Programs, Job Performance
Swain, William A. – Performance and Instruction, 1984
Discusses the systematic approach to training, how this approach increases training impact, and how it evolved and identifies the four components of this approach, describing three components in detail--pretraining briefing sessions, review of individual training objectives, and group followup. (MBR)
Descriptors: Followup Studies, Program Design, Program Effectiveness, Program Improvement
Shatzer, Linda – Performance and Instruction, 1987
Presents case study on personal computer teleconferencing to compare its cost effectiveness with that of on-site training. A model is described that uses a checklist for decision making in three areas: (1) initial considerations, (2) planning considerations, i.e., design elements, and (3) technical considerations, i.e., review and selection…
Descriptors: Case Studies, Check Lists, Comparative Analysis, Cost Effectiveness