Gives examples of how several companies are using computers in training programs and describes computer-assisted instruction and computer-managed instruction. Discusses tutorial use of computers and how computers can be used indirectly to manage training. Elements of computerized training such as standardization, flexibility, quality, security,…

The author suggests that training program developers be upfront about the training purpose, be sure the training creates a positive experience for trainees, consider not only what happens during the training, but what occurs before and after, and ensure that program content is something the trainees will choose to put into practice. (CT)

An approach to supervisory development programs in use at the Fort Wayne State Hospital and Training Center, makes use of video tape and role playing techniques, resulting in a lower rate of turnover and employee grievances, and a measurably higher rate of self-esteem among the participants in the taped interviews. (Editor/JT)

Discusses the advantages and disadvantages of supervisory training provided before, during, or after promotion; supervisory coaching; the supervisory tryout; and optional courses. The author also recommends six essential points to include in a training program: job duties, policies and procedures, employee familiarization, attitudes and…

The author states that the real purpose for a training department's existence should be to help determine if training might be the best solution to a problem or a key contribution to an opportunity. How to cut training costs is explored. (CT)