Descriptor
Program Effectiveness | 1 |
Quality Control | 1 |
Total Quality Management | 1 |
Training | 1 |
Source
Training and Development | 1 |
Author
Chang, Richard Y. | 1 |
Publication Type
Journal Articles | 1 |
Opinion Papers | 1 |
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Chang, Richard Y. – Training and Development, 1993
Discusses "excessive activity syndrome," the condition that exists when too many Total Quality Management (TQM) activities have been implemented and limited results have been achieved. Offers symptoms of EAS and suggests treatments. (JOW)
Descriptors: Program Effectiveness, Quality Control, Total Quality Management, Training