IBM has found that an input-process-output (IPO) approach to training evaluation enables decision makers to select the package that will ensure the effectiveness of a training program. Those who use the IPO model can determine whether programs are achieving their purposes and can detect the changes needed to improve course design, content, and…

This special report looks at what is wrong with traditional accounting for training and offers a new model--the consensus accounting model--to help measure the costs and benefits of training. (60 references) (Author)

Trainers at Bell Atlantic converted two courses to an accelerated learning format. As a result, the costs of one course were reduced by 42 percent and the other by 57 percent. The satisfaction of students and trainers greatly improved, as did their job performance. (JOW)

Describes IBM's programatic research effort to find out whether new, internally developed training technologies increased knowledge and retention. (JOW)