Within the past decade, the introduction of computerized medical records into the business and practice of health care has created a need for effective training. The implementation of computerized medical records into a health care organization has been often associated with increased costs and decreased productivity. Although existing human…

Preservice foreign-language teachers are adults with well-established beliefs. They start teacher-education programs with traditional beliefs about language teaching reflecting their own experiences. The field of foreign-language teaching, however, underwent a paradigm shift from grammar-based to communicative foreign-language instruction.…

Large numbers of part-time adult educators necessitate staff development. Effective staff development should determine needs, define audience, identify clear objectives, match content with needs, and involve participants actively. (SK)

In two studies, three clinicians were assisted in using an outcome management approach to supervision for improving the work performance of their staff assistants. Using vocal and written instructions, feedback, and modeling, each clinician was assisted in specifying an area of staff performance (or consumer activity related to staff performance)…

Third party evaluation of Project ACT (Adult Competency Training), a United States Office of Education staff development project in Region 8, has examined the achievement of the project's goal of developing a self-generating and self-supporting adult staff development system, thus helping adult educators to become better prepared to serve their…

An in-service program was needed in Rhode Island to open lines of communication among eighteen adult education programs functioning within the State. Swapshop sessions were held in which the participants were asked to share their classroom techniques and materials. Discusses some positive outcomes of these sessions. (EM)

The adult basic education (ABE) program at Nicolet Area Technical College (NATC) evaluated its training and development (T&D) process for new basic education instructors. The study gathered monitoring and screening criteria that addressed valuable components for use in an instrument for validating effectiveness of the ABE program (T&D)…

The Philadelphia Mayor's Commission on Literacy undertook a project to develop and conduct collaborative training that would promote a more egalitarian relationship between teachers/facilitators and learners and greater learner input in the instructional planning process. A collaborative learning (CL) manual was developed, a 12-hour CL training…

This booklet outlines the new policy context facing adult and community learning (ACL) providers in Great Britain in their pursuit of high-quality learning experiences for their customers. It shows how a Total Quality Management (TQM) approach to supporting staff development can be effective in securing quality. TQM components are values,…

The Greater Pittsburgh (Pennsylvania) Literacy Council (GPLC) is a volunteer-based literacy council that provides adult basic and literacy education services to the area's citizens. The GPLC conducted an action research project to determine whether adding monthly meetings for professional teaching staff and providing opportunities for interaction…

This document, which is intended for staff development managers, senior and middle curriculum managers, student services managers, and teacher trainers in further education (FE) and higher education throughout the United Kingdom, summarizes the experience of nearly 20 further education colleges and adult education services in the United Kingdom in…

This report is designed as a guide for policymakers and practitioners interested in designing more effective staff development practices. It provides information about elements of effective staff development practices identified through a review of research and site visits to nine staff development programs identified as providing effective…

This guide provides information on how to plan, implement, and evaluate staff development programs for adult basic education teachers, administrators, volunteers, and aides. It is divided into sections that deal with various components of a staff developmental program: (1) background information; (2) planning; (3) implementation; (4) evaluation;…

Many volunteer literacy tutors in Franklin County, Pennsylvania, have not completed their 1-year tutoring commitment. Consequently, an action research project was undertaken to determine the causes of the high tutor turnover and to identify ways of improving the tutor retention rate. All tutors involved in the program from 1998 onward were asked…

The Pennsylvania Adult Literacy Practitioner Inquiry Network (PALPIN) project was conducted to establish statewide and regional inquiry groups to help adult literacy practitioners improve their performance by raising and investigating issues meaningful to their day-to-day practice. The conceptual framework underlying Philadelphia's Adult Literacy…