The Impact Agenda, introduced with Research Excellence Framework 2014 (REF), constituted a revolution in research evaluation in the UK. 'Research impact' (impact of scholarly work outside of academia) became one of three profiles under which research quality is evaluated. This shift in the British evaluation system was followed, and often…

Student learning and program effectiveness is often assessed using rubrics. While much time and effort may go into their creation, it is equally important to assess how effective and efficient the rubrics actually are in terms of measuring competencies over a number of criteria. This study demonstrates the use of common factor analysis to identify…

The case study method has not been as frequently used in international business (IB) research as quantitative methods. Moreover, it has been sometimes misused and quite often criticized. Still, it can be very useful for understanding such complex phenomena as the internationalization process or the management of multinational enterprises. Based on…

Operating a quality assurance system in tertiary education is the rule rather than the exception, because of the belief that it will improve quality. However, proving this is not easy. This study examines three ways of providing the evidence: the a "priori" method, the stepwise backtracking method, and the external evaluation method. The…

The purpose of this study was to assess staff and client perspectives on the Internet-based Journey Mapping program evaluation tool. A drug court program was chosen for a case study research design. Six staff and 10 clients participated in interviews and observations, and also responded to a questionnaire. A staff survey provided additional data.…

The authors tell about their heterogeneous 91 person research and evaluation unit at an operating foundation in St. Paul, Minnesota. They focus on evaluation for program improvement, one of several purposes of studies they work on. The three authors write from their different manager positions within the unit. Included are the context of the…

This instrumental case study documents a community-based participatory evaluation research (CBPER) project that involved a community partner, two graduate students, a faculty member, and an external funder. It highlights the fact that a participatory evaluation model is a viable way to conduct community-based research (CBR) when a community…

This chapter describes evaluator behaviors revealed by the case analysis of a participatory and developmental evaluation. The analysis revealed that the evaluator paid specific attention to individual stakeholder cues. These cues were related to three elements of the evaluation: negotiating the design, monitoring individual stakeholder needs, and…

The development of European Community administrative authority has greatly influenced the development of an evaluation culture among the southern and central member states of the European Union. The present case study from Spain provides an example of this diffusion through the use of an empowerment evaluation approach to build evaluation capacity…

This paper outlines an approach to improving learning and teaching that combines two strong research bases: The research on formative assessment or assessment for learning provides information about what to change; research on teacher learning communities guides decisions about how to change. In this paper we describe the content and process for…

Community development partnerships for youths offer valuable resources for school improvement. Unfortunately, these resources may not be tapped because school leaders have not been prepared to understand these partnerships. The evaluative research reported partnership-related understanding, aiming to prepare leaders to contribute to, and benefit…

In this paper, the authors depict performance ethnography as having multiple ethical dimensions and multiple implications for the relationships between the evaluator and program participants. They have found performance ethnography to be essentially an intimate form of representation that has tremendous implications for the ownership of…

This monograph is a collection of papers that emerged from a project evaluating the implementation of college outcomes assessment at the campuses of the California State University (CSU) system. Fifteen pilot projects integrated their outcomes assessment in the academic majors and in general education from 1986 to 1990 and the projects were then…

This book approaches the theory and practice of assessment with an overview of the condition of American higher education, addressing its scope, objectives, and diversity. From that base, the book explores the challenges which society poses to campuses in terms of justification of expenditures and demonstration of tangible outcomes. It discusses…

The suggestions offered in this paper are based on the experiences of two scientific researchers of how evaluations undertaken in a competitive arena, in which true experimental designs are not viable, can be designed in such a way that meaningful comparative data can be examined. Case studies of the Science and Engineering Research Semester and…