Descriptor
| College Libraries | 1 |
| Evaluation Methods | 1 |
| Program Effectiveness | 1 |
| Quality Control | 1 |
| Use Studies | 1 |
Source
| Journal of the American… | 1 |
Author
| Baker, Norman R. | 1 |
| Rzasa, Philip V. | 1 |
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Peer reviewedRzasa, Philip V.; Baker, Norman R. – Journal of the American Society for Information Science, 1972
Two measures of effectiveness for university libraries are constructed: the primary, defined over the total population of users, considers the number of information items desired, number of satisfactorily answered inquires, and number of users; while the secondary, total population is divided into subsets according to similarity of user needs. (13…
Descriptors: College Libraries, Evaluation Methods, Program Effectiveness, Quality Control
