The City University of New York (CUNY) is the largest urban public university system in the United States with approximately 100,000 students enrolled in associate degree programs. Similar to trends nationwide, many associate degree students come to CUNY underprepared for college-level classes and are assigned to take remedial or developmental…

College students have a better chance of succeeding in school when they receive high-quality advising. High-quality advising, when characterized by frequent communications between advisers and students, early outreach to students showing signs of academic or nonacademic struggles, and personalized guidance that addresses individual student needs,…

LaGuardia Community College is an international leader recognized for developing and successfully implementing initiatives and educating underserved diverse students. LaGuardia's STEM students are holistically advised by a team of dedicated faculty and staff members from different departments and divisions. As an innovative approach to advisement,…

The Certification Data Exchange Project (CDEP) was launched in 2012 to provide a model for sharing industry-recognized credential attainment data. Increasingly, employers and education leaders are recognizing the value of industry credentials to verify the knowledge, skills and abilities that students bring to the workforce. As states take steps…

As the nation's largest provider of postsecondary education, community colleges are instrumental to workforce development, but measuring student outcomes is challenging after students have left for the workplace. Many states use existing administrative data such as unemployment insurance records to calculate employment outcomes at minimal marginal…

Many learning center administrators understand the need to evaluate the effectiveness of their tutoring programs, but they do not have much free time to design and conduct meaningful research. This article presents a method of evaluation that can be used to determine whether students were able to demonstrate understanding after a tutoring…

Open courses have received a lot of attention in the last two years; however, the question of whether they serve learners has yet to be determined. This paper explores the challenges and potential in assessing the impact of open educational initiatives, particularly those that produce and share Open Educational Resources (OER). We use a…

How did Washington create a clear organizational structure that assigns responsibility for each aspect of transfer policy to the group that is best suited to manage it (Kisker, Wagoner, and Cohen, 2011)? In this chapter, the authors will introduce the agencies, organizations, and entities that have played a key role in gathering information,…

Online education is the fastest growing form of course delivery of higher education in the United States. It has revolutionized how students and instructors interact in the educational process. Yet students in online courses continue to experience higher attrition rates than their counterparts in traditional face-to-face classes despite the…

Remediation is the most common approach to preparing students academically and socially during their early stages of college. However, despite its profound importance and its significant costs, there is very little rigorous research analyzing its effectiveness. The goal of this article is to provide a conceptual framework for the evaluation of…

Remediation is the most common policy designed to prepare students academically and socially during their early stages of college. But despite its profound importance and its significant costs, there is very little rigorous research analyzing its effectiveness. The goal of this paper is to provide a conceptual framework for evaluation of remedial…

This paper responds to Resolution 9.05 Fall 2007, calling for an update of the Academic Senate's 1996 paper Program Review: Developing a Faculty Driven Process in the light of recent accreditation changes and other emerging issues. This paper has been written to expand on the best elements of the 1996 paper and to stand on its own without…

Whether termed "quality indicators,""student outcomes," or "measures of accountability," the concern for educational effectiveness is surfacing as the new focus for community colleges. Key to the realization of educational accountability is the availability of solid research information that can assess to what extent results are being achieved.…

The evaluation criteria and procedures described in this report were developed at the Community College of Philadelphia (CCP) for conducting audits of the college's programs, disciplines, and support services. Part I provides an introduction to the audit process, which involves the following steps: (1) identification of curricular areas to be…

The Urban Community Colleges Transfer Opportunities Program (UCCTOP) was initiated in 1983 to stimulate the transfer of minority students from community colleges to universities. Collecting data on the effects of the UCCTOP activities proved to be one of the most difficult aspects of the project as community colleges typically do not have reliable…