This study investigated whether active learning within computer-based training courses can be measured and whether it serves as a predictor of learner-perceived course quality. A major corporation participated in this research, providing access to internal employee training courses, training representatives, and historical course evaluation data.…

E-learning in corporate training has been growing rapidly because of the pursuit of time and budget efficiency in course development and delivery. However, according to previous studies, efficiency does not always guarantee training effectiveness, which is the major concern of human resource development. It is therefore necessary to identify the…

This paper describes key issues in conducting impact evaluations of corporate eLearning and reports the results of a study that evaluated the impact (including return on investment) of an eLearning implementation by a large telecommunications company. The program was designed to "multi-skill" over 1,000 Customer Service Officers (CSOs)…

Project TIP (Tyson Improvement Program) was undertaken in 1992 to provide basic and job-specific skills training to current employees of Tyson Foods. The workplace literacy program, which was jointly developed by staff from Wallace State College in Hanceville, Alabama, and Tyson Foods, was designed to be presented to Tyson employees at five…