With less staff time and more things to do, providing consistent and thorough training is sometimes a challenge. In order to streamline training and provide for more effective communication among staff and student assistants, a Blackboard course was created to provide a graded, self-paced, and interactive training tutorial. The tutorials were…

Current approaches to workplace learning emphasize designing communities of practice that are intended to support both formal and informal knowledge acquisition. This article presents the design and research of a knowledge-based community of practice for Subaru, based on principles outlined by Scardamalia (2002) and Zhang, Scardamalia, Lamon,…

Providing technical support to a large, geographically diverse population is a daunting task. Information technology (IT) organizations must contribute to the teaching and learning mission, while supporting complex and visible administrative operations. All universities and colleges face unprecedented challenges in providing effective computing…

Purpose: The purpose of this paper is to analyze the impact of learning in a project-driven organization and demonstrate analytically how the learning, which takes place during the execution of successive projects, and the forgetting that takes place during the dormant time between the project executions, can impact performance and productivity in…

This article summarizes findings from the Macomb Project's 15 years of research and provision of model demonstration computer application services to young children with disabilities, their families, and service delivery staff. Staff training, administrative support, technology assessments, family involvement, and transition services are all…

Project Accessible eXpress Intercommunication for Staff development (AXIS) was undertaken to coordinate, unify, and systematize communications related to the staff development programs administered by Pennsylvania's Bureau of Adult Basic and Literacy Education (ABLE) by developing a unified system of print materials, online connectivity, and…

A computer-literacy staff training program was designed to provide adult basic education (ABE) instructors and staff with basic computer skills. A curriculum using both Apple IIe computers and IBM personal computers was developed and software obtained. Eight instructors and nine administrative staff members of local literacy programs completed 10…

The Self-Directed Workplace Literacy Distance Learning Project demonstrated a model workplace literacy program that helped direct care workers in state-operated developmental disabilities facilities improve their literacy skills for a changing workplace. During the project, 268 New York State Office of Mental Retardation and Developmental…