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Peterson, Heather L.; Otto, Carrie L. – College and University, 2011
Successfully preparing frontline counseling staff in an integrated student services model is a challenge--one that management staff in One Stop Student Services at the University of Minnesota, Twin Cities (UMTC) have been fine-tuning for almost ten years. The effort has required collaboration across units in a series of trial and error attempts…
Descriptors: Counselor Training, Training Methods, Program Descriptions, Teacher Qualifications