This study reports on findings of an evaluative study on the effectiveness of an information and communication technology (ICT) module that forms part of the Advanced Certificate in Education: School Leadership and Management program. The study was carried out among distance education (DE) students from the University of the Free State enrolled…

A qualitative research project was conducted to test the viability of augmenting an e-learning program for workplace learners using mobile content delivered through smart phones. Ten learners taking a six week web-based e-learning course were given smart phones which enabled them to access approximately 70% of the course content, in addition to…

Engagement of the online learner is one approach to reduce attrition rates. Attrition rates for classes taught through distance education are 10-20% higher than classes taught in a face-to-face setting. This paper introduces a Model for Engagement and provides strategies to engage the online learner. The Model depicts various opportunities where…

Criteria for success in management are (1) a partnership between employee, employer, and trainer; (2) continuing education; (3) relevance; (4) interdisciplinary training; (5) action learning; (6) networks; and (7) effective training. (JOW)

These four papers are from a symposium that was facilitated by Neal Chalofsky at the 1995 conference of the Academy of Human Resource Development (HRD). "Using Critical Incidents in Teaching HRD: A Method for Fostering Critical Reflection and Dialogue" (Hallie Preskill) reports study findings that confirm the value of the activity in its…