The CARES (customer-focused, action-oriented, responsive, empathetic, and service-driven) initiative was launched in AISD in 2018-2019 to bring about a culture of respect and inclusiveness throughout the district. The initiative puts an emphasis on positive customer experiences for families, students and staff members. In the spring of 2020, the…

Background: Many people with intellectual disabilities are affected by death, yet conversations about death are often avoided by staff working with them. This study aimed to assess staff training needs and to develop, trial and evaluate a training course on communicating about death and dying. Method:(i) Semi-structured interviews with 20 staff in…

This article explores the concept of supervision and its implementation within a youth work context. The article describes and explores a process of staff development facilitated by the author which involved providing supervision training to a group of youth work practitioners at Cork YMCA in Ireland and continuing to meet them on a monthly basis…

Many college and university student service units consider staff development peripheral to their primary mission and not cost effective, especially in lean financial times. However, recent trends in business suggest this assumption is false, and ultimately costly. The University of Wisconsin, Milwaukee, experience found development efforts empower…

Purpose: The purpose of this study is to explore a range of training practices adopted by multinational companies (MNCs) operating in Asia. It investigated the level of training expenditure, the nature of training programs offered and the concerns about training in MNCs. Design/methodology/approach: Data were obtained through a survey of 529 MNCs…

This packet contains three papers from a symposium on assessing the learning organization. The first paper, "Relationship between Learning Organization Strategies and Performance Driver Outcomes" (Elwood F. Holton III, Sandra M. Kaiser), reports on a study of a new learning organization assessment instrument that was administered to 440…

Career development programs (CDPs) are a rather recent area of study in organizational and industrial psychology. The present study investigated the nature and evaluation of CDPs in Fortune 500 firms. Data were obtained by a mailed questionnaire completed by the firms' human resources directors. Of the 500 companies surveyed, only those 50 that…

With so many changes occurring in offices every year, businesses and office workers can be helped through the offering of more seminars for office workers. Describes the objectives, major benefits, content, and implementation of professional development seminars for office workers. (EM)

This report describes the results of an evaluation of Title IV programs carried out between 1979 and 1982 in the District of Columbia Public Schools. Evaluation activities included: examination of proposals, project evaluations, and administrative budgets; construction and distribution of questionnaires to State Educational Agency (SEA)…

This report examines the current position in Scottish further education colleges regarding professional development for those staff whose roles include teaching and the management of teaching and learning. The report: (1) identifies general categories of professional development in which it is appropriate for these staff to participate; (2)…

Needs assessments enable program developers to address the unique characteristics of their target audiences and their environment. They have a number of useful purposes for AIDS (Acquired Immune Deficiency Syndrome) education and training. They inform program planning and implementation, provide baseline data, increase the potential for…

A collaborative project, called MainFrame, has been developed among local education authority (LEA)-managed Youth Training Schemes (YTS) in Bedfordshire, Haringey, and Sheffield, England, and joined by Liverpool LEA and the Wirral Metropolitan College. Such coordination of training programs can be beneficial for staff and trainees. Some of the…

This document contains three papers from a symposium on human resource development (HRD) and performance outcomes. "Going to the Next Level of Growth: Employing Systems Thinking to Make Effective Interventions" (Carol Ann Zulauf, Joseph A. Ilacqua) shows how a systems view enables organizations to find the most effective point for…

This packet contains three papers from a symposium on feedback systems held at a conference on human resource development (HRD). The first paper, "The Role of Feedback in Management Development Training" (K. Peter Kuchinke), reports on a survey-based study that investigated the role of feedback in nine management development training…

This report describes the Montana Tribal College Development Program (MTCDP), a project designed to meet the educational and economic needs of the state's American Indian tribal communities. The document also includes a detailed evaluation of the program based on research results. The MTCDP was designed to improve services of seven American Indian…