Purpose: The study analyzed how the service-learning (SL) methodology can become a university social responsibility (USR) strategy that generates shared value for the university and its stakeholders. Design/methodology/approach: This qualitative and exploratory-descriptive research had a nonexperimental field and cross-sectional design that used…

Service learning (SL) engages students in intentional, collaborative service experiences that promote civic citizenship. The COVID-19 pandemic forced traditional face-to-face SL courses to transition into virtual service learning (e-SL). This paper examines the academic and civic outcomes of an e-SL binational sustainable tourism course for…

Current higher education policies require universities to prepare students for integration into an ever-changing society where knowledge and hard skills rapidly become obsolete. Soft skills are the new alphabets of the 21st century. Service-learning is a pedagogical approach that has positive effects on soft skills development. What about its…

A women's university in Minnesota responding to the COVID-19 pandemic and social unrest in the Twin Cities provides a setting to explore ways in which critical, interdisciplinary, and collaborative campus approaches to virtual community-engaged courses and research bring focus to student learning and broaden the scope of collective university…

Background: The worldwide pandemic has shifted eService-Learning from a pedagogical innovation into a must, challenging the applicability of frameworks and principles previously developed. Purpose: The authors aim to verify whether extreme eService-Learning can be assessed within Ma and Lo's holistic outcome framework and how to ensure its…