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Bryde, David; Leighton, Diana – Educational Management Administration & Leadership, 2009
As higher education institutions (HEIs) look to be more commercial in their outlook they are likely to become more dependent on the successful implementation of projects. This article reports a benchmarking survey of PM maturity in a HEI, with the purpose of assessing its capability to implement projects. Data were collected via questionnaires…
Descriptors: Higher Education, Benchmarking, Case Studies, Questionnaires
Hensley, Kendra – ProQuest LLC, 2011
Total quality management based governance models tend to focus on incremental improvements within the boundaries of a single organization. This may limit the benefits of information technology because they are not complex enough to address business or performance problems that extend beyond the boundaries of a single organization. The research…
Descriptors: Total Quality Management, Cooperation, Interviews, Program Effectiveness
Nditi, Christopher – ProQuest LLC, 2010
Organizations have become more dependent on information technology (IT) in the 21st century. But IT implementation and use is resisted in certain sectors of Tanzania, particularly in government-run enterprises. The purpose of this study was to investigate the causes and consequences of resistance to IT development and implementation in the…
Descriptors: Job Performance, Program Effectiveness, Social Change, Information Technology
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Bellamy, Al – Journal of Technology Studies, 2007
This study explored influences that perceptions of new technology implementation and planning processes, and dimensions of organizational climate have on perceptions of new technology deployment effectiveness. It also examined the extent to which dimensions of organizational climate moderates the relationships among new technology implementation,…
Descriptors: Technology Planning, Program Effectiveness, Organizational Climate, Performance Factors
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Wells, Deborah L.; Moorman, Robert H.; Werner, Jon M. – Human Resource Development Quarterly, 2007
As a form of performance monitoring, electronic performance monitoring (EPM) offers the opportunity for unobtrusive and continuous performance data gathering. These strengths can also make EPM stressful and threatening. Many features of performance evaluation systems, including the organizational purposes for which they are used, can affect…
Descriptors: Employee Attitudes, Human Resources, Job Satisfaction, Feedback
Nguyen, Frank; Klein, James D.; Sullivan, Howard – Performance Improvement Quarterly, 2005
Electronic performance support systems (EPSS) deliver relevant support information to users while they are performing tasks. The present study examined the effect of different types of EPSS on user performance, attitudes, system use and time on task. Employees at a manufacturing company were asked to complete a procedural software task and…
Descriptors: Comparative Analysis, Performance Technology, Context Effect, Manufacturing