Purpose: The purpose of this paper is to examine the effectiveness of workshops as a learning tool for small business owner-managers (SBO-Ms). It aims to concentrate on workshops delivered over 18 months from January 2007 to July 2008 as part of several publicly-funded small business development programmes in two Australian local government areas…

Purpose: While information and communications technology provides new opportunities for supporting mentoring, there is a need to explore how effectively these potential benefits are being realized. This paper seeks to evaluate the effectiveness of a program in the small business context as a basis for proposing determinants of e-mentoring…

Discusses the employee assistance program (EAP), a benefit increasingly provided by United Kingdom employers that claims to reduce the effects of stress on individuals and organizations, provide a management tool to improve workplace performance and productivity, and respond to critical incidents. Describes EAPs, their history, development and…

Interviews with 20 branch managers and 20 accountants in an Australian bank determined factors influencing the success of an employee assistance program (EAP). It was found that policies requiring supervisors to act against normal managerial practice doom EAPs to failure. Organizational analysis to integrate the EAP within existing organizational…

Employee assistance programs (EAP) are evaluated in questionnaire responses from 73 of 109 (67 percent) Canadian school boards and 35 (50 percent) of the clients of the EAP in London, Ontario. Explores the nature of current programs and emerging trends in this field. (MLF)

An evaluation examined how the Danish leave schemes, an offer to employed and unemployed persons who qualify for unemployment benefits, were functioning and to what extent the objectives have been achieved. It was found that 60 percent of those taking leave had previously been unemployed; women accounted for two-thirds of those joining the scheme;…