Three field studies using norm-based public service announcements were carried out in a university context. The studies yielded inconclusive results, pointing toward the need to investigate the contextual and individual effectiveness of persuasive communication based on making social norms salient. The presented studies are discussed as the first…

Public policy continues to grapple with the fact that the most powerful factor determining literacy levels--the home learning environment--lies outside of its control. Tickell's recent review of the Early Years Foundation Stage Curriculum has called for the early years curriculum to be recast as a partnership curriculum jointly owned by settings…

Objective: To test the effectiveness of an in-training program for practitioners in public child welfare organizations. Method: The sample consists of practitioners (N = 945) working in youth centers or in local community service centers. Data are collected through self-administered questionnaires prior to and after the program. Results: The data…

This case study examines why public-sector reform in education often fails to deliver expected performance gains. Longitudinal evidence from a secondary comprehensive located in a former coalfield is used to identify constraints that frustrate government policies. Although the head and senior staff at Norcross School adopted transformational,…

In public services delivery, action learning is increasingly employed in the hope of improving capacity to address complex, multi-casual and "wicked" social issues to improve the lives of citizens. Yet the understanding of how and why action learning might have potential for enhancing organizational or systemic capability rarely goes…

In 1993, about 93 percent of respondents previously surveyed in 1992 were reinterviewed as part of a study of the impact of labor market programs in postsocialist Hungary. The surveys investigated the impact of retraining and public service employment (PSE) on labor market success by comparing outcomes for participants to others who were…

"Alabama Education News" is published monthly except for June, July, and December by the Alabama Department of Education. This publication, authorized by Section 16-2-4 of the "Code of Alabama", as recompiled in 1975, is a public service of the Alabama Department of Education designed to inform citizens and educators about…

The new public sector community development workers (CDWs) programme was established in 2004 following ineffective service delivery through chronic under-spending on annual budgets in post-apartheid South Africa. CDWs receive training in learnerships within the National Skills Development Strategy to ensure access to and spending of local…

The University of Zimbabwe (UZ) introduced a performance appraisal system (PAS) designed to improve performance indicators across the board in Public Service including academic/faculty staff at the University of Zimbabwe as part of a nation wide strategy. The Public service is a body responsible for all civil workers including academic staff,…

A water quality monitoring programme for schools is described. The purpose of the programme is to introduce school children to the concept of reporting on the "state of the environment" by raising the awareness of water quality issues and providing skills to monitor water quality. The programme is assessed and its relevance in the…