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Download full textSánchez-Núñez, María Trinidad; Patti, Janet; Holzer, Allison – Journal of Educational Issues, 2015
Focus on social and emotional intelligence competencies to improve effective leadership has become commonplace in the corporate arena and is now considered by many a prerequisite to successful job performance and outcomes (Antonakis, Ashkanasy, & Dasborough, 2009; Grant, Curtayne, & Burton, 2009; Spence & Grant, 2007; Kampa-Kokesch…
Descriptors: Emotional Intelligence, Interpersonal Competence, Pilot Projects, Program Development
Direct linkSelber, Katherine; Streeter, Calvin – Journal of Offender Rehabilitation, 2004
The conceptualization and empirical assessment of service quality in juvenile justice remains limited. There are few reports on programmatic attempts to assess satisfaction in juvenile justice programs or attempts to include what constitutes quality of service from multiple customer perspectives. This article describes a potential model, the Gap…
Descriptors: Juvenile Justice, Family Attitudes, Community Attitudes, Quality Control
Peterson, Gary W.; And Others – 1983
A project was conducted to develop an assessment instrument for use in identifying welfare recipients who are potentially employable and to evaluate the effectiveness of Florida's three existing pilot employment assistance planning programs (termed PAPAs after the Public Assistance Productivity Act). Data on the employment status of 98 individuals…
Descriptors: Client Characteristics (Human Services), Cost Effectiveness, Employment Level, Employment Potential
