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Sleezer, Catherine M. – 1990
A Performance Analysis for Training (PAT) Model was developed and validated for use in analyzing an organization's performance needs that can be solved with training. The PAT Model incorporated the perspectives of both theorists and practitioners on training needs assessment. Three training needs assessment experts evaluated its content and face…
Descriptors: Adult Education, Decision Making, Inplant Programs, Job Performance
Peer reviewedBonello, David; Cavagnol, Richard M. – Performance Improvement, 1996
A mortgage services company conducted a cost benefit analysis of a computer-based training program for its payment application process. A test group showed a 21% increase in speed of making payments, an 81% increase in accuracy, a reduction of average training time by nearly 65%, and improved morale. Program design, development, authoring, and…
Descriptors: Computer Assisted Instruction, Computer System Design, Cost Effectiveness, Improvement
