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Showing 1 to 15 of 18 results Save | Export
Malenfant, Kara J.; Brown, Karen – National Institute for Learning Outcomes Assessment, 2017
Meaningful and sustained assessment is best achieved when a campus unit takes a collaborative leadership role to work with other departments, offices, and groups. Simply developing and implementing assessment in isolation and for the unit itself is not enough. While the value of collaboration among diverse campus constituents is widely recognized,…
Descriptors: Academic Libraries, Leadership Role, Program Design, Program Implementation
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Forsyth, Ellen; Joseph, Mylee; Perry, Leanne – Australian Academic & Research Libraries, 2009
The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…
Descriptors: Public Libraries, Foreign Countries, Library Development, Labor Force
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Shim, Wonsik – Library Trends, 2003
This study applied an analytical technique called Data Envelopment Analysis (DEA) to calculate the relative technical efficiency of 95 academic research libraries, all members of the Association of Research Libraries. DEA, with the proper model of library inputs and outputs, can reveal best practices in the peer groups, as well as the technical…
Descriptors: Academic Libraries, Data Analysis, Efficiency, Evaluation Methods
Powell, Ronald R. – 1988
Arguing that user studies and performance measures provide two major approaches to evaluating the effectiveness of library services, this occasional paper presents an overview of the literature, examines the goals and approaches in user studies and performance measures, and provides suggestions for increasing the potential benefits of both by…
Descriptors: Accountability, Evaluation Criteria, Evaluation Methods, Library Services
Powell, Ronald R. – 1976
Sixty-six public libraries selected by random sample, substitutions and participation requests, tested Rutgers University 1970 Performance Measures Manual to gather information on the evaluation and improvement of public libraries. Selection was based on geographic location and budget categories. Following instructions for manual's use at…
Descriptors: Data Analysis, Data Collection, Evaluation Methods, Library Services
Johnson, Doug – 2001
Program evaluation is about measurement, but it is also about making meaning of those things quantified. This booklet aims at providing guidance for school library media specialists in doing both. It offers brief comments about each of the following areas and provides some concrete tools for the evaluator's use when needed: Organization…
Descriptors: Elementary Secondary Education, Evaluation Criteria, Evaluation Methods, Learning Resources Centers
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Bertot, John Carlo; McClure, Charles R. – Library Trends, 2003
Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…
Descriptors: Computer Networks, Evaluation Methods, Libraries, Library Administration
White, Robert L. – 1977
As our society moves increasingly from an era of affluence to one of scarcity, the evaluation and assessment of publicly supported services will become even more crucial and necessary to ensure that public resources are being expended in the most effective manner. Evaluation of library service effectiveness is defined in this paper in terms of…
Descriptors: Accountability, Decision Making, Evaluation Methods, Libraries
Tobin, W. J. – 1970
This report describes the evaluation of the Regional Educational Service Center, which was established to develope and coordinate an improved curriculum in vocational education, instructional media, language arts, and library services. The evaluation objectives which provided the focus for the activities and related to each of the four subject…
Descriptors: Consultants, Education Service Centers, Educational Media, Evaluation Criteria
Johnston, Wanda K., Ed. – 1998
This "sampler" of how quantitative and qualitative information is gathered, compiled, and reported can be useful for media staff seeking to develop the most effective library/learning resources program and to integrate that program into the overall institutional effectiveness plan. This guide was created through contributions from 24 community…
Descriptors: Academic Libraries, Community Colleges, Evaluation Criteria, Evaluation Methods
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Powell, Ronald R. – Library and Information Science Research, 1984
This research review analyzes output measures that assess the effectiveness of a library's reference services: reference questions, reference staff performance, reference users, combined output measures, and combined input/output measures. The need for research, a definition of reference effectiveness, and input measures are noted. Seventy-three…
Descriptors: Evaluation Methods, Input Output Analysis, Library Personnel, Library Services
Ashar, Hanna; Geiger, Sharon – Library Administration and Management, 1998
The Malcolm Baldrige National Quality Award (MBNQA) for quality programs has seven categories against which organizations are evaluated (leadership, information and analysis, strategic/operational quality planning, human resources, process management, quality/performance results, customer/student satisfaction). A preliminary quality-assessment…
Descriptors: Academic Libraries, Evaluation Criteria, Evaluation Methods, Leadership
Council on Library and Information Resources, Washington, DC. – 1998
In 1996, the Council on Library and Information Resources (CLIR) supported a project at Rutgers University that applied new economic theories to measuring how well research libraries fulfill their service roles. This summary draws on the original proposal and the final report from the project's directors. The evaluation of library performance is…
Descriptors: Academic Libraries, Benchmarking, Data Analysis, Evaluation Criteria
Katsirikou, Anthi – 1999
This paper examines the role of innovation in library operations, with an aim to incorporate innovative procedures that achieve convenience in practice, and efficiency and effectiveness in a simultaneous economic reduction. The methodology outlined in this paper is that of Best Practices. The objective of this method is to examine an…
Descriptors: Academic Libraries, Cost Effectiveness, Evaluation Criteria, Evaluation Methods
Holt, Glen E.; Elliott, Donald – Library Journal, 1998
Examines results of a three-year survey by the St. Louis Public Library to measure benefits users derive from its services relative to costs of providing them; the ultimate goal was to develop and test a practical, conservative cost-benefit methodology. Cardholders surveyed were general users, business users, and teachers/caregivers. (AEF)
Descriptors: Access to Information, Cost Effectiveness, Costs, Evaluation Methods
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