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Holt, Glen E.; Elliott, Donald – Library Journal, 1998
Examines results of a three-year survey by the St. Louis Public Library to measure benefits users derive from its services relative to costs of providing them; the ultimate goal was to develop and test a practical, conservative cost-benefit methodology. Cardholders surveyed were general users, business users, and teachers/caregivers. (AEF)
Descriptors: Access to Information, Cost Effectiveness, Costs, Evaluation Methods
Larson, Joyce; And Others – 1989
An information desk was added to the public services area of the Ward Edwards Library at Central Missouri State University as a pilot project. The project started at the beginning of the fall semester of 1988, and statistics were kept during the trial period to determine whether this added access point enhanced reference service. The desk was…
Descriptors: College Libraries, Higher Education, Library Statistics, Pilot Projects
Connolly, Bruce; LaGuardia, Cheryl – 1983
This interlibrary loan (ILL) cost study was conducted at Union College Library in Schenectady, New York, in order to provide immediate feedback about ILL as well as to serve as a potential management tool for library and college administrators. This report describes the financial statistics of a 3-year period of use of ILL services at this small,…
Descriptors: College Libraries, Cost Effectiveness, Higher Education, Input Output Analysis
Alabama Public Library Service, Montgomery. – 1990
This annual report highlights the accomplishments of the Alabama Public Library Service (APLS) during 1990. Introductory materials include a map of Alabama's Congressional districts, photographs of the executive board of APLS, and comments from the chairman of the executive board and from APLS' director. Accomplishments are reported under the…
Descriptors: Administrative Organization, Annual Reports, Blindness, Federal Aid
Alabama Public Library Service, Montgomery. – 1989
This annual report highlights the accomplishments of the Alabama Public Library Service (APLS) during 1989. Introductory materials include a map of Alabama's Congressional districts, photographs of the executive board of APLS, and comments from the chairman of the executive board and from APLS' director. The following accomplishments are then…
Descriptors: Administrative Organization, Annual Reports, Blindness, Federal Aid
Download full textAgingu, Beatrice O.; Johnson, Minnie M. – 1998
This article reports the findings of a library user satisfaction survey of graduate students conducted by the library staff at South Carolina State University. The survey evaluated the effectiveness of the library's programs, resources, and services in meeting the informational needs of graduate students at this institution. The objectives of the…
Descriptors: Academic Libraries, Graduate Students, Graduate Study, Higher Education
Deloitte Haskins & Sells Associates, Edmonton (Alberta). – 1986
The report presents the findings, analysis, and conclusions of the external evaluation of the effectiveness of Alberta Education Library Services conducted between September 1985 and March 1986 under the guidance of the Library Services Evaluation Steering Committee (Phase 2 of the evaluation and planning process initiated in 1985 to clarify the…
Descriptors: Foreign Countries, Library Cooperation, Library Planning, Library Services
