This study investigated the construct of effectiveness as it applies to public libraries and developed a methodology that can be transferred to other types of libraries and organizations. The research team began by compiling a list of indicators that are commonly used to gauge library effectiveness within the areas of: (1) services access; (2)…

The goal of this study was to develop a means for better assessing the potential success of a regional interlibrary loan program. Descriptive information and qualitative data on funding, policies, and procedures were gathered for five regional interlibrary loan programs in New York State from three sources-- questionnaires sent to each member…

Phase one of the Effective College Library research project, conducted between July 1995 and March 1996, entailed a review of evidence about library support for teaching and learning in further education. The results are detailed in this report. Questionnaires focusing on innovative practices were distributed to all 453 Further Education (FE)…

This study examines the effectiveness of a course committee in the administration of a library use instruction program by analyzing the Committee on Library Instruction at Milne Library. The study describes the development and operation of the course committee, analyzes its position in the college's and library's organizational structures, and…

Broome Community College demonstrates how user satisfaction surveys contribute quality and accountability assessment data to their learning resources program review process and ultimately, to educational effectiveness. Appended in this article are the Library/Learning Resource Center Faculty and Staff Survey and the Student Use Survey. (VWC)

Examines results of a three-year survey by the St. Louis Public Library to measure benefits users derive from its services relative to costs of providing them; the ultimate goal was to develop and test a practical, conservative cost-benefit methodology. Cardholders surveyed were general users, business users, and teachers/caregivers. (AEF)

This document includes final summary reports from recent federally funded Library Services and Construction Act (LSCA) demonstration projects in California. While some projects reported at length and others provided the bare facts, reports are excerpted but published as received, without editing beyond a uniform first page. The Summary Report Form…

In response to increased attention by federal and state agencies and community groups to the potential role of libraries in literacy education, the Office of Libraries and Learning Technologies (OLLT), initiated a national study of library involvement in literacy education. Using surveys and case studies of public libraries, public school…

The report presents the findings, analysis, and conclusions of the external evaluation of the effectiveness of Alberta Education Library Services conducted between September 1985 and March 1986 under the guidance of the Library Services Evaluation Steering Committee (Phase 2 of the evaluation and planning process initiated in 1985 to clarify the…

An extensive study was conducted to determine whether California's Public Library Services Act had succeeded in its goal of improving and extending library service through the establishment and funding of library systems. The comprehensive study involved field interviews at all 20 systems; a review of system documents; a survey of reference…