The purpose of this case study was to examine the success factors of a leadership development program using action learning for self-governance members in the city of Bucheon in Korea, as well as the distinctive features of action learning for community development in comparison with action learning for business. To that end, we conducted 22…

This paper reviews how action learning was used as part of a regional leadership development programme involving a number of public sector organisations. It explores how the sets were designed and set up and the significant challenges that this particular approach brought. A number of positive tangible outcomes were produced from the sets and…

The authors argue that relatively few local governments conduct rigorous cost-benefit evaluations of their supervisory training and management development programs. The authors conclude that more attention to upper-level evaluation is warranted and provide an evaluation grid with practical suggestions for each level of training program evaluation.…