This study provides a baseline of information concerning the organizational and managerial characteristics of CETA prime sponsors in one region of the country. It also relates these characteristics and other more traditional program and participant variables to program outcomes. (CT)

Shows how management training at Lloyds TSB Independent Financial Advisers has helped to boost enthusiasm among line managers, improve communication between departments and create a new momentum within the organization. Describes how the Open University Business School professional certificate in management was combined with activities to enrich…

Total quality management (TQM) is based on the fundamental philosophy that it is always more effective to do something right the first time than it is to correct deficiencies. It seeks to improve quality and increase customer satisfaction by restructuring traditional management and organizational practices. Common characteristics of TQM include…

This report is one of two evaluating job development activities being carried on in 16 metropolitan areas. Programmatic activities being explored include those of: (1) The Concentrated Employment Program, (2) The Work Incentive Program, (3) Job Opportunities in the Business Sector, (4) MDTA Institutional Program, (5) The Employment Service…