The purposes of the study were to assess and compare learning gained in a masters of science in human resources course entitled Management Communication and to measure performance through an objective pre-test and post-test examination with students pursuing their degree at a cluster site in Kingston, Jamaica, away from the main campus with those…

Purpose: To illustrate the applicability of "kaizen" in higher education. Design/methodology/approach: "Kaizen" process was used for ten courses contained in a part-time executive MS degree program in management. Findings: "Kaizen" was found to be an effective process for improving graduate business school courses and the value proposition for…