Every university and nonprofit in the country is interested in raising more money. Many universities spend millions of dollars to hire experienced staff, build databases, and pay for prospect travel. The question becomes, What is the return on investment? With significant and sometimes drastic budget cuts, university programs are increasingly…

What difference are we making? How do we know? How can we show it? These questions about program performance are asked by adult literacy and English for Speakers of Other Languages (ESOL) teachers, program administrators, and funders. This guide is designed to be used by local adult education programs to facilitate a systematic inquiry process…

This book provides conceptual and practical strategies for the data and information collection and analysis needs of a diverse group of institutions, ranging from small rural community colleges to large urban research institutions. The model framework is designed for use by any size or type of institution and gives a broad overview of various…