This study explored influences that perceptions of new technology implementation and planning processes, and dimensions of organizational climate have on perceptions of new technology deployment effectiveness. It also examined the extent to which dimensions of organizational climate moderates the relationships among new technology implementation,…

Human performance technology (HPT) models are compared. One model groups performance factors by their relation to the performer (internal or external). A second model categorizes factors by which organizational level has the most control over them (executive, managerial, or individual). A third model considers rational and emotional intelligences;…