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Shrock, Sharon A. – Performance Improvement, 1997
Outlines the benefits of human performance assessment and examines the reasons why testing hasn't become a general practice in organizations. Describes five steps in creating a test/assessment instrument: analysis; construction; reliability; validity; and setting standards. (AEF)
Descriptors: Evaluation Criteria, Evaluation Methods, Job Performance, Organizational Objectives
Guerra, Ingrid – Performance Improvement Quarterly, 2005
This case study illustrates one of the many possible ways to implement Kaufman's Organizational Elements Model (1992, 2000) for identifying and aligning organizational results and the means to achieve them. The model was applied in the context of a needs assessment effort between the Florida State University's Office for Needs Assessment &…
Descriptors: Rehabilitation Programs, Needs Assessment, Program Effectiveness, Vocational Rehabilitation